Improve your inflight product and lower the costs
Our main focus
- ExpAir is a consulting company focusing on the customer experience onboard an aircraft
- The main target is to optimize the onboard experience at the lowest possible cost
- Build a bridge between local airlines and foreign suppliers
- Services offered by ExpAir are directed towards airlines in the Americas (north & south)
- ExpAir also assists suppliers of onboard services and products to expand their exposure in the Americas
About ExpAir
- ExpAir was founded in July 2016 in Santiago de Chile by Kai Kosicki
- Kai studied Mechanical Engineering (MSc) at the University of Darmstadt in Germany.
- Lived and worked in different countries, fluenct in German, English, Spanish and Portuguese, experience with cultural diversity
- 25 years of professional experience, having worked as a division manager at Lufthansa and Sky Airline.
- Successful implementation of innovative concepts at several airlines, such as:
- Introduction of the Lido flight planning system at 20+ airlines worldwide
- Implementation of onboard retail at GOL and Webjet through LSG SkyChefs, Brazil
- Set-up of the Customer Experience area within Sky Airline, as well as the Buy on Board concept as the first ancillary revenue
Consulting & Services
- Optimization of the Onboard Service
- Evaluation of onboard retail concepts
- Supplier evaluations and support of tender processes
- Implementation projects of new technologies, products and service concepts
If you always do what you always did,
you will always get what you always got. - Albert Einstein
What is your challenge?
